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F1 Canada Ticket Collection Information
If your delivery method is on-site pick up, your order for the Formula 1 Canadian Grand Prix is scheduled to be collected at the event at the "Formula 1 Tickets" booth (Ticket Pick-up) located on Île Saint Hélène.
The ticket collection booth is located between the Jean Drapeau Metro Station and the “Biosphère” museum.
ATTENTION: There are various booths for ticket collection, opened at different times. The respective booth to collect your tickets will be signposted with black signage with red F1 symbols.
Circuit Address :
222 Circuit Gilles Villeneuve
Parc Jean Drapeau
H3C 6A1 Canada
How do I get there?
The "Formula 1 Tickets" booth (Ticket Pick-up) is located on Île Saint Hélène. Pease refer to the map below for further details.
Please note that it is not possible to park your car on Île Ste Hélène, nor is it possible on the circuit island, Île Notre-Dame. If you need to drive, we recommend you to leave your car in the suburbs and reach the circuit by public transportation.
BY PUBLIC TRANSPORT:
We recommend you to come with the subway (Yellow line) and stop at Jean Drapeau station. You can findinformation about fares and metro lines on http://www.stm.info/en
BY TAXI :
You can also come by Taxi and stop at the Taxi station located close to Concorde Gate.
Getting to the circuit from our Ticket Collection:
From the ticket collection point, you will be able to reach by foot the Cosmos or Concorde gates, depending on your Grandstand. Please be aware that the Grandstands 1,11 and 12 are furthest away from the collection point and it is important that you prepare to arrive in advance in order to ensure that you get to the event on time. Also clients with General Admission are advised to arrive early, to get to the viewing areas.
When Can I collect my tickets?
The Ticket Collection booth is open:
Thursday, 7th June: 09:00 - 12:30
Friday, 8th June: 08:30 - 16:00
Saturday, 9th June: 08:30 - 16:00
Sunday, 10th June 08:30 - 13:30
Important: What you need to bring
It is mandatory for you to present an electronic or printed version of your e-voucher when you arrive to collect your tickets. Make sure to:
- Please download your e-Voucher from the "My Account" section of the Gootickets Website.
- Bring a printed copy fo the e-Voucher
- Bring a Valid ID document (ID Card, Passport, Driver's licence).
If your tickets are to be collected by a friend, family member or other third party:
- Please send an email to [email protected] stating the person's name.
- Make sure this person brings the e-voucher and a photocopy of your ID.
- This person will also have to bring his/her own ID.
Please note that Tickets that are not collected will not be refunded.
Contact the On-site Team
Should you need assistance, please contact the on-site team on any of the following emergency phone numbers:
ES: +34 668 108 466
US: +1 646 779 3737
UK: +44 7 408 800 402
Please note that these numbers are only available during the designated ticket pick-up booth opening times.
We wish you a fantastic time in Montreal!